We process your orders instantly and ship it on the same day where possible, however, on certain products delivery can take up to 7 business days. We will notify you by email and you can track your order on our website when you login to your account.
Shipping Cost:
UK Shipping: We charge a flat shipping rate of £4.99 for orders less than £49.99
Rest of the world including Europe, USA & Canada Shipping cost is: £10.00
Returns conditions:
Due to the nature of the product we sell we only accept returns on faulty items, which will be replaced. All returns for faulty items must be agreed in advance and be accompanied by a letter explaining the problem and your company details. We are happy to assist with any sizing or colour queries prior to you ordering.
All Packages returned to us unclaimed via the Royal Mail will be subject to reshipping charges.
All claims for delivery shortages and damages must be reported to 365lingerie.com within 3 days of the delivery date.
365lingerie.com can not be held responsible for orders delayed by incorrect address information supplied during the checkout process.
*** Available payment options on the checkout are: Paypal (Credit / Debit card) , Bank Transfer and Cheque ***